Assistance knowledge compact

Assistance knowledge compact

Assistance knowledge compact – S & P seminar – Product-No. F07


Do you want to fulfill your role as a “co-pilot” of your boss even better and be enthusiastic about new tasks?
With our seminar, you will be able to expand your specialist and practical skills and be able to face the daily requirements more calmly and confidently.



MS Office Knowledge – Office Organization – Communication

> Make business letters and offers appealing
> Prepare Excel numbers in a compact and understandable way
> Using PowerPoint and Outlook effectively
> The perfect cooperation with the boss!



Target Group – Successful Assistance

Assistants of the management and the board, office managers, as well as area secretaries and project assistants.



Your benefit – Successful assistance

Day 1:
> Office organization & self-management
> Communicate successfully and act confidently
> The Team of Two – perfect cooperation with the boss



Day 2:
> Word – make business letters and offers appealing
> Prepare Excel numbers in a compact and understandable way



Day 3:
> PowerPoint – Create exciting presentations

> Optimal organization of Outlook communication and time management



Seminar Price – Assistance knowledge compact

Price: 1.670, – £ excl. 19% VAT.

Included in the price:
Participants documents as PDF,  3-course meal, coffee, tea, Soft drinks and Snacks in the breaks



Assistance knowledge compact




Program 1. Seminar day: assistance knowledge compact



Office organization and self-management

> More success through self-organization: managing your own workplace properly and optimizing workflows
> Identify priorities, communicate clearly and enforce others
> Distinguish between “Urgent” and “Important”
> Creating freedom: How do I deal with “time thieves”?
> Using, filtering and bundling information: Mastering the flood of information with confidence, optimally processing and passing on information
> “Let your net work” – Successful Networking: How Your Network Can Help You
The participants receive the following S & P products for direct implementation in practice:
+ S & P Checklist: How do I properly organize my workplace?
+ S & P Checklist: The ABC Analysis – prioritizing priorities
+ S & P test: Which time management type am I?



Communicate successfully and be confident – Part I

> Verbal and non-verbal communication: effect and targeted use
> Manage meetings confidently and ensure high-quality results
> Courage to “No-Saying” without further ado and bad conscience
> Constructively argue and convince conversation partners
> Make criticism appropriate to the situation and appropriate
> Personal handling of emotions and anger



Successful communication and self-confidence – Part II

> Master conflicts confidently and react calmly to personal attacks
> Being able to respond to different interlocutors: The DISG concept for determining different employee types
> Reflect on own behaviors and try behavioral alternatives
> Increase Assertiveness: Analyze your own strengths, drivers and resources
> Case studies: Together with the participants, solutions and negotiation strategies are developed for difficult conversational situations.



+ S & P test: assess your own communication strength
+ S & P Guide: Give Feedback – Take Feedback



The Team of Two: Successful teamwork of manager and assistant

> Effective cooperation and optimal coordination
> Recognize the need for discussion and coordination
> Special position between boss and employees: How you can confidently represent your own role and do not get caught between the fronts
> Be a competent “contact point” for third parties
> Represent the executive confidently



+ S & P Guide: “Effective Leadership”
+ S & P Guide: Building “healthy” self-confidence



Program 2. Seminar day: Assistance knowledge compact



Word – make business letters and offers appealing

> Find the right – and appropriate – word: Thesaurus
> Design documents: headings, highlights, and graphics
> Display information clearly in tables and bulleted lists
> Never again typing mistakes: get a letter-writer with valuable Microsoft Word helpers under control
> Structure and round off documents with page numbers, chapter headings and tables of contents
Impuls – implementation tips:
+ Word templates – business letters and customer offers
+ S & P Quick Start Checklist Word



Prepare Excel numbers in a compact and understandable way

> Use the powerful spreadsheet correctly!
> Correct structure of an Excel worksheet
> Compute comprehensive data quickly and easily
represent and evaluate
> Cell formatting – numbers, data, tables made easy
> Tips and tricks for diagram designers
> Making decisions faster and safer: Entering, analyzing and visually processing data
Impuls – implementation tips:
+ Excel templates – sample diagrams for your reporting
+ S & P Checklist for Quickstart Excel



Program 3rd seminar day: assistance knowledge compact



PowerPoint – Create exciting presentations

> 4 things at once: building a slide show, creating slides, preparing notes, and creating background material for listeners
> Visual Design Basics: Divide Slides Properly, Design Text Sheets with Appropriate Character Formatting, Tables, Charts and Charts, Use and Benefit of Color Scales and Backgrounds
> Practical use of templates, master slides and layouts
> When do animations really make sense?
> Create and use SmartArt and ClipArt
Impuls – implementation tips:
+ PowerPoint templates for your own product and customer presentations
+ S & P Quick Start Checklist PowerPoint



Outlook – communication and time management and optimal organization

> Stop laying emails, forgotten appointments and contacts!
> Convenient emails: signatures, attachments, read receipts and priorities
> Using Calendar Features: Share Mailboxes, Calendar Shares, and Proxy Rights
> Task Management: Create, Edit and Delegate Tasks
> Add an overview to the daily flood of news: manage emails with rules and folders. Have unwanted emails land in the spam folder.
Impuls – implementation tips:
+ Outlook Templates – Personal and business emails with a twist
+ S & P Quick Start Outlook Checklist.



Your contact person – assistance knowledge compact

Do you have any questions about our seminar: Assistance knowledge compact (S & P)? You need technical advice or would like to register? Our contact person is available to help and advice.
Department of Continuing Education
Telephone: +49 89 452 429 70 – 100
Fax: +49 89 452 429 70 – 299

Assistance knowledge compact


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