Communication and Leadership

Communication and Leadership – S & P Seminars – In-House Trainings – Seminar-No. E08

“The perfect link” to employees and colleagues – empathy and assertiveness

> Increase motivation and performance through targeted employee appraisals

> Use feedback talks and performance assessment as a management tool

> Sovereign appearance through correct reasoning and decision-making power

> Confidently accept leadership challenges

Target group for the seminar Communication and Leadership

> Managing directors, owners, board members, entrepreneurs, authorized signatories and authorized representatives,
> Executives, department heads, team leaders, HR managers and sales managers, production managers and commercial managers.

Your benefit with the seminar Communication and Leadership

> Successfully conducting employee appraisals and target agreements

> Sovereignty through professional communication and reasoning

> Correct communication in demanding leadership situations

Your lead with the seminar Communication and Leadership

All participants receive the following S & P products free of charge:

+ Leadership Tool: Effectively Conduct Target Agreement Talks

+ S & P Test “What is your delegation behavior?”

+ S & P test: assess your own communication strengths

+ S & P Guide: Successful negotiation in difficult situations

+ S & P Checklist Successful employee selection based on the DISG concept

+ S & P Guide “Recognizing and resolving conflicts”

Successful leadership with employee appraisals and target agreements

> Lead employees with goals and formulate SMART goals

> Successfully manage target agreement discussions

> Skillfully avoid misunderstandings and escalations in the appraisal interview

> Delegation of tasks – which type of employee accomplishes which task most successfully?

> Performance control to the right extent

> Feedback: drive or motivational killer?

> Professional handling of inadequate performance

The participants received

S & P Leadership Tool: Effectively Conduct Target Agreement Talks

S & P test “What is your delegation behavior?”

Sovereignty through professional communication and reasoning (part 1)

> Make decisions and convey them convincingly through effective communication

> Avoid typical decision-making traps or deliberately resolve them

> Safe assessment of the scope of decisions

The participants received

S & P Guide: Decide and communicate in four steps

S & P test: assess your own communication strengths

S & P Guide: Successful Negotiation in Difficult Situations

Sovereignty through professional communication and reasoning (part 2)

> Do not persuade persuasion – techniques for effective reasoning

> Confident behavior – the alpha and omega of strong communication

> Safe handling of objections and disagreements

Practical cases on the most important leadership situations are discussed. The participants receive concrete suggestions for employees

and team discussions.

Correct communication in demanding leadership situations

> Do you know your employee types? Effect of different leadership styles

> Rebel employees do not accept the rules of the game and the leader!

> Professional attitude – understand conflict talks as an opportunity

> Taking emotions into account – what are the expectations and concerns of your team members?

> Recognize and manage tensions with supervisors and team members at an early stage

Participants receive the S & P Leadership Tests and Case Studies:

S & P checklist “Successful employee selection according to the DISG concept”

S & P Guide “Recognizing and resolving conflicts”